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At United Tire & Service, we take pride in offering the best customer experience to Downingtown, PA, Phoenixville, PA and Willow Grove, PA. We strive to provide our customers with the best experience possible each visit.
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Today I had the privilege of meeting Manager Mike Debro. I had a horrible day shopping tires for which I was told by the dealer that I didn’t need anything for this inspection 5/19, but I would need 4 tires and brakes by next inspection. I didn’t like how my car was driving during the rain. I had stopped for estimates at a few local tire dealers and wasn’t happy with everything I would need being an “ add on” price. United Tires was my last stop of the day. Mike had the technician check my tires and brakes and worked up a price for me. To my horror, I had been riding on very dangerously worn tires, out of alignment and very bad front brakes. I had the4 new tires installed today and tomorrow morning, with the help of your financing , I will have the front brakes and alignment done. I apologize for not knowing the technician’s name , but he and Mike are outstanding gentlemen. I am a grandmother and drive my grandkids around all the time. I can’t imagine how the dealer could allow me to pass inspection and put me and my family at risk for a blowout or a failed brake accident. I am so grateful for your employees. I will be recommending this shop to everyone I know. Thank You, thank you so much for everything that was done to help me repair my car . Sincerely, Mary Humphries 215-378-5546
This is the best automotive service I’ve been to. They are trustworthy & accommodating (just squeezed me in today for an oil change and inspection). They are always professional, knowledgeable and efficient. Really appreciate it Frank! Highly recommend them.
Outstanding performance once again. Mike and the crew hooked me up with some great tires, inspection, and repaired a minor problem. Friendly, timely and informative. Can't imagine going anywhere else. 👍
These guys are awesome. Came in With a flat, that only needed a valve stem and reseal on the rim, No charge! Who does that anymore! Especially impressive since I’m not (yet) a regular customer!
Great service and very accommodating to me always.
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